Frequently Asked Questions
Everything you need to know about Store.
Pricing
Do you charge transaction fees on sales?
No. Storelink does not take a cut of your sales. You keep 100% of your revenue. You only pay your payment processor standard fees (typically 2.9% + 30 cents per transaction).
Is there a free plan?
Yes. Storelink has a permanently free plan (no time limit) so you can launch your first store at zero cost, and paid plans from €1/month when you are ready to grow. You can upgrade, downgrade or cancel at any time from your dashboard.
Domains
Can I use my own custom domain?
Yes. Every store gets a free storelink.top subdomain (yourstore.storelink.top). You can add a custom domain you own at any time, with one-click DNS verification. Custom domains are available on all paid plans.
Payments
What payment methods are supported?
Storelink supports multiple payment gateways including BirrPay, Stripe, PayPal, Paystack, Flutterwave, Mollie, Midtrans, bKash, JazzCash and Fawry. You can configure your preferred providers per store in the dashboard, and shoppers pay securely at checkout.
Themes
Can I switch themes after launching?
Yes. You can switch themes at any time without losing your products, orders, or customer data. Your branding tokens (colors, fonts, logo) carry over to the new theme. Some theme-specific settings may need reconfiguration.
Features
What makes Storelink Shariah-compliant?
Storelink includes first-class support for profit-share (mudarabah) pricing modes, no-interest installment plans, zakat-aware reporting, and a charitable round-up at checkout. A built-in Shariah compliance checker screens storefront content, and these capabilities are built into the platform, not add-ons. Merchants choose which features to enable.
Products
Can I sell digital products?
Yes. Storelink supports both physical and digital products. Digital products can be delivered via secure download links after purchase. Inventory tracking is optional for digital goods.
Storefront
Do you offer customer accounts on storefronts?
Yes. Each store can enable optional customer accounts, allowing shoppers to track orders, save addresses, and build wishlists. Stores can also offer guest checkout for faster conversion.
Content
How does the built-in blog work?
Every store includes a built-in blog and content management system. You can publish posts, organize by tags, and customize the appearance through your theme. The blog is SEO-optimized and fully integrated with your storefront.
Reliability
What is your uptime approach?
Storelink runs on redundant managed cloud infrastructure with health monitoring, automatic cold-start recovery and daily automated backups. The serving path is designed for high availability with no single points of failure.